We are currently looking for a support specialist with a minumum of 3 years experience supporting customer server, network and desktop infrastructure. Please DO NOT submit a CV if this prerequisite is not met.

The applicant should have a working knowledge and should be able to troubleshoot the following :

  • Exchange Server
  • SQL Server
  • Windows Server 2003 - 2008R2 - including AD
  • Basic Cisco infrastructure, CCNA or CCNP would be advantageous

In addition to post-sales support, the Systems Engineer is engaged with the customer and will be responsible for maintaining the systems in running order. The candidate will also be responsible for emergency support and maintenance on customer equipment and the overall functioning of the ‚Äúoutsourced‚ÄĚ IT function. Regular reporting and a close working relationship with other technicians / managers is a requirement.

Must have the ability to execute on current support issues while providing Sales Support / Systems Engineering support to the team.

 Roll up the sleeves: comfortable working on his own, or with a small and highly motivated staff implementing outsourced IR management solutions.  

 Entrepreneurship, sense of urgency: The successful candidate will possess a high energy level which allows them to react to situations quickly and decisively, possessing self confidence to be assertive when taking a position, not afraid to make decisions while at the same time acting as a strong mentor.

 Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He will be resourceful and innovative at tackling complex technical challenges in a timely matter.

 Image and presence: The successful candidate will have significant exposure to customers and industry partners alike. As such, he or she must project the professional image of the company both internally and externally.

Accountability: He or she should be a results oriented team player who leads by example, holds himself accountable for performance, takes absolute ownership, and champions all aspects a professional outsourced IT management solution.

Please submit your CV, your area of residence and your expected monthly salary to : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

 

                   
 
                   
   

 

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