Privacy Policy

1. Introduction

Dexani ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dexani.co.za or use our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and are committed to processing your personal information lawfully, fairly, and transparently.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Communications: Messages you send us through our contact form or email
• Technical Data: IP address, browser type, device information, pages visited
• Newsletter Subscriptions: Email address for marketing communications

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide customer support
• To deliver our IT services and fulfil contractual obligations
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

Under POPIA, we process your personal information based on:

• Consent: When you voluntarily provide your information
• Contractual Necessity: To perform our services for you
• Legitimate Interest: To operate and improve our business
• Legal Obligation: To comply with applicable laws

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Professional advisors (lawyers, accountants) when necessary
• Government authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under POPIA

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymise your information.

9. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: